> For the complete documentation index, see [llms.txt](https://docs.monogoto.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.monogoto.io/hub/integrations.md).

# Integrations

In the "Integrations" section, you can configure specific insight events that you wish to forward to a 3rd party services. More about the insight events themselves can be found in [**General Integration Options**](#general-integration-options)**.**

## Integrations menus

1. **Available integrations** - all the available integrations, you can configure.
2. **Installed integrations** - all of your currently configured integrations, with the option to update them.
3. **Monogoto Jedi tricks** - the Monogoto value-added-services, for example, [Packet Capture](/hub/captures.md).
4. **Apps and services to set up** - all the available 3rd party apps.

<figure><img src="/files/Vg6x46vOkbPa1xZtpMdi" alt=""><figcaption></figcaption></figure>

## Managing configured integrations:

Under the **Installed integrations** menu, you can manage (edit/delete) your configured integrations.&#x20;

1. **Edit** - by pressing this button, you can edit your selected integration.
2. **Delete** - by pressing this button, you can delete your selected integration.

<figure><img src="/files/V1gNFL6d9SSEvUGREVuX" alt=""><figcaption></figcaption></figure>

## General Integration Options

Once you press the button to create or edit an integration, you will find a small guide on how to complete your selected integration.

Integration configuration steps include a step that requires to select what insight events you would like to receive via the integration.

### **Integration Events explained:**

* **1st registration** - this insight event will be triggered when a SIM card makes a network registration for the first time of its lifecycle.
* **SIM exceeded 50 SMS** - this insight event will be triggered when a SIM card reaches 50 outbound SMS in a month.
* **SIM exceeded 100MB** - this insight event will be triggered when a SIM exceeds 100 MB of data usage in a month.
* **SIM data limit** - this insight event will be triggered once SIM hits set data usage limitation. Currently, this option is in beta testing, thus it is not accessible to all customers.
* **SIM inactivity** - this insight event will be triggered once the SIM card was purged out by the mobile network operator for more than 1–2 days.
* **Billing updates** - this insight event will be triggered when there are billing updates, the most common one is new invoices.
* **Production updates** - this insight event will be triggered to display service maintenances and interruptions.
* **Daily report** - this insight event will be triggered on any noticed abnormality on account level for active SIMs and data usage.
* **Data CDRs** - this insight event will be triggered to display CDRs for data and SMS.
* **Self-service** - This insight event is triggered when a self-service order is placed.
* **QoS** - This insight event is triggered when a quality of service (QoS) test is conducted.
* **Incoming & Outgoing SMS** - This insight event is triggered when SMS is sent by or receive to the SIM.
* **Thing state** - This insight event is triggered when a SIM's status changes between active and suspend.
* **Private Network backhaul** - This insight event is triggered when the backhaul connectivity status was changed.
* **Private Network edge trunk** - This event is triggered when the edge transitions between up/down states.&#x20;
* **Private Network radio trunk** - This event is triggered when the radio transitions between up/down states.&#x20;
* **Private Network UE inactivity** - This event is triggered when the user equipment connectivity is disconnected.
* **eSIM Events** – This notification is triggered whenever the eSIM status changes in the Subscription Manager Data Preparation Plus (SM-DP+), such as profile download, activation, or deletion.

{% hint style="warning" %}
A few important notes:

**Data CDRs** and **SMS CDRs** currently can only be received by **Webhook**

Please note that by default, when creating a new integration the insight events for **Billing updates**, **Production updates** and **Daily reports** are pre selected.
{% endhint %}

<figure><img src="/files/Km6SCCKd1RFCCKP5fc7O" alt=""><figcaption></figcaption></figure>

## Integration Configuration Examples

Here are examples for different integration types with Monogoto hub.

{% content-ref url="/pages/rdb7R9cky9YBgVC8jZDc" %}
[Slack](/hub/integrations/slack.md)
{% endcontent-ref %}

{% content-ref url="/pages/h61h2j4yQPoPNzZz7Lqt" %}
[Zapier](/hub/integrations/zapier.md)
{% endcontent-ref %}

{% content-ref url="/pages/4oK9nC8skMHfWqbA889o" %}
[Webhook](/hub/integrations/webhook.md)
{% endcontent-ref %}

{% content-ref url="/pages/R91bY1xpHGfFxkZ4blru" %}
[Email](/hub/integrations/email.md)
{% endcontent-ref %}