> For the complete documentation index, see [llms.txt](https://docs.monogoto.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.monogoto.io/advanced-console/platform/how-to-check-if-thing-is-connected/checking-thing-connection-via-ping.md).

# Checking Thing Connection via Ping

You may test SIM card connection to a network and even if SIM card has opened data session using Ping.

There are 2 main ways to Ping Thing:

### Ping Thing IP address via self-service console:

1\.       Login to the Monogoto portal***.***

2\.       Go to **Things** section of the portal***.***

![](/files/gU81bFIhA047BKMQG58Q)

3\.       Select a Thing from the list of seen Things in the portal***.***

![](/files/cdRUB9rNR98LqE2A8oau)

4\.       Use scroll bar, to scroll down to **IPs** section showing networks and their APNs.

![](/files/oW0cZ1Mpl7jH3rnFevhP)

5\.       In **IPs** section, please find a Network line showing an IP address and then press on **Ping** button in the same line.

![](/files/aEialZI3lN9EtGmfQ1CP)

{% hint style="warning" %}
Please note that if in **IPs** section there are no networks showing an IP address, that means the SIM card has not opened a data session recently, thus Thing will not be possible to ping. Make sure that the used device is working correctly and that a correct APN is used inside device settings.
{% endhint %}

6\.       Inside a window that opens, please press on **Ping** button.

![](/files/qOoorKvnnyOd4nRYuRUq)

7\.       Check out the ping results.

![](/files/1XkiQUd5j7mmS1l3x36s)

### Ping Thing IP address via API command:

To get the Thing IP address, please use following request:

```
curl -X GET "https://console.monogoto.io/thing/ThingId_ICCID_<<<_THING_ICCID_>>>/" -H "accept: application/json" -H "Authorization: Bearer <<<_TOKEN_HERE_>>>"
```

{% hint style="info" %}
Please note that the above shown command needs to be replaced with information: \
\&#xNAN;**<<<\_THING\_ICCID\_>>>** - replace with your Monogoto thing ICCID number\
\&#xNAN;**<<<\_TOKEN\_HERE\_>>>** - replace with your token
{% endhint %}

Example of request to obtain Thing IP address:

```
curl -X GET "https://console.monogoto.io/thing/ThingId_ICCID_8912372646888991/" -H "accept: application/json" -H "Authorization: Bearer eyJhbGciOiJIUzI1N2R5cCI6IkpXVCJ9.eyJSb2x5oiVXNlclByb2ZpbGVJZF9kZGM2MThhNC0wNTI1LTQ2MmUtYtNlNt03NzhhMGQxYmQyNGYiLCJSZWFsiSI6ImFkbWluIiwiQ3VzdG9tZXJJZfI6bnVsbCwiVXNlcklkIjoiVXNlcklkXzg52OG486TUwZjUtNDQ1Ny05NThhLTEzZjA0MzJhZDE3YyIsImp3dGlkIjoiZjE0iMzZWYtZjViNC00MzQ1LWFlZWQag1YWM1NWUzNjQ5IiwiaWF0IjoxN784MTA2LCJleHAiOjE2MDMyMTI15DZ9.7U26dqOGSz-4qZJaG6bC4J6--0x3-_6dAWLRTALXMAk"
```

Example of received result showing Thing IP address:

```
{
  "ThingName": "ICCID 8912372646888991",
  "ThingDescription": "Auto-activated by provision process",
  "ActiveMobileSubscriber": "123456789101112",
  "State": "ACTIVE",
  "BatchId": "Tutorial SIM Card",
  "MSISDN": "+4420412389916",
  "ExternalUniqueId": "8912372646888991",
  "ExternalUniqueType": "ICCID",
  "ExternalBatchId": "Tutorial SIM Card",
  "OrganizationId": "OrganizationId_23789d7d-dd59-4739-ab2c-1ec7d9d8b11a",
  "CreatedBy": "UserId_90b777a3-60f5-4557-958ba-15f04333d17b",
  "ThingsGroupId": "ThingsGroupId_ca140991-be66-4ddd-a777-711595c5a30d",
  "CustomerId": "cid_c256463da-742-491b-911b-8850177ef5121",
  "DateAssignedToCustomer": 1610443297454,
  "SimType": null,
  "IPs": [
    {
      "IP": "11.111.11.211",
      "IPAllocationPolicy": "dynamic",
      "IPLock": false,
      "IPPoolId": "IPPoolId_0cbby8ae-ddx7-4nx6-8588-b7e451f114e3",
      "IPvType": "IPv4",
      "NetworkId": "NetworkId_ec8dc935-35a1-499a-aacd-4e190ad41673",
      "ApnShortId": "1000"
    }
    
    ...
```

Now that we have Thing IP address, please use the following request to ping Thing IP address:

```
curl -X POST "https://console.monogoto.io/thing/ThingId_ICCID_<<<_THING_ICCID_>>>/ping" -H "accept: application/json" -H "Content-Type: application/json" -H "Authorization: Bearer <<<_TOKEN_HERE_>>>" -H "apikey: <<<_CUSTOMER_ID_>>>" -d "{ \"IPAddress\": \"<<<_THING_IP_ADDRESS_>>>\"}"
```

{% hint style="info" %}
Please note that the above shown command needs to be replaced with information: \
\&#xNAN;**<<<\_THING\_ICCID\_>>>** - replace with your Monogoto thing ICCID number\
\&#xNAN;**<<<\_TOKEN\_HERE\_>>>** - replace with your token\
\&#xNAN;**<<<\_CUSTOMER\_ID\_>>>** - replace with your customer ID. It can be received together with a Login Token or from request to obtain Thing IP address.\
\&#xNAN;**<<<\_THING\_IP\_ADDRESS\_>>>** - replace with your thing IP address
{% endhint %}

Example of request:

```
curl -X POST "https://console.monogoto.io/thing/ThingId_ICCID_899721124171098197991/ping" -H "accept: application/json" -H "Content-Type: application/json" -H "Authorization: Bearer eyJhbGciOiJIUzI1N2R5cCI6IkpXVCJ9.eyJSb2x5oiVXNlclByb2ZpbGVJZF9kZGM2MThhNC0wNTI1LTQ2MmUtYtNlNt03NzhhMGQxYmQyNGYiLCJSZWFsiSI6ImFkbWluIiwiQ3VzdG9tZXJJZfI6bnVsbCwiVXNlcklkIjoiVXNlcklkXzg52OG486TUwZjUtNDQ1Ny05NThhLTEzZjA0MzJhZDE3YyIsImp3dGlkIjoiZjE0iMzZWYtZjViNC00MzQ1LWFlZWQag1YWM1NWUzNjQ5IiwiaWF0IjoxN784MTA2LCJleHAiOjE2MDMyMTI15DZ9.7U26dqOGSz-4qZJaG6bC4J6--0x3-_6dAWLRTALXMAk" -H "apikey: cid_c256463da-742-491b-911b-8850177ef5121" -d "{ \"IPAddress\": \"11.111.11.211\"}"
```

Example of response to our request showing the thing IP address ping results:

```
[
  {
    "host": "11.111.11.211",
    "size": "56",
    "ttl": "63",
    "time": "82ms",
    "sent": "1",
    "received": "1",
    "packetLoss": "0"
  },
  {
    "host": "11.111.11.211",
    "size": "56",
    "ttl": "60",
    "time": "89ms",
    "sent": "2",
    "received": "2",
    "packetLoss": "0"
  },
  {
    "host": "11.111.11.211",
    "size": "56",
    "ttl": "73",
    "time": "60ms",
    "sent": "3",
    "received": "3",
    "packetLoss": "0"
  }
]
```


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