# Incoming Voice Call

{% hint style="warning" %}
Before configuring this Alert, please make sure that your SIM card profiles and your Monogoto account supports incoming Voice Call functionality
{% endhint %}

1\.      Login to the Monogoto portal and go to **Alerts*****.***

2\.      Press on button **Add New Alert.**

3\.      Configure the Alert.

* Enable Alert by pressing on button Active (green = enabled)
* Enter a name for the Alert
* Enter a description for the Alert
* Choose **Trigger** Metric **General Event**
* Choose **Trigger** Operation **contains**
* Enter **Trigger** Value **SRI\_RESPONSE**
* Select **Actions**. In this case we will use **Alert Webbook,** so that we are informed about the triggered Alert by this method, but you may use different **Actions,** based on your individual needs.
* Select **Severity** 
* Select **Thing Groups**
* Select Alert type **Override** or **Multiple**. We advise to use **Override**, because having **Multiple** notifications of the same Alert can get messy in the portal.

{% hint style="info" %}
Kindly note that you may apply this Alert not necessary to Thing Groups, you can use Tags instead. So that this Alert will apply to Things that have selected Tag
{% endhint %}

![](https://3922449203-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M0mPxGpottOEfcucXOR%2Fuploads%2FHqI264NxZ2kzTlbYnKVB%2FIncoming%20Voice%20Alert.PNG?alt=media\&token=dae27086-01a4-42f4-803f-897ed17068a9)

4\.      Click **SAVE & CLOSE** to update Alert settings in system database.

{% hint style="info" %}
Please note that it will take several minutes for your Alert to become active after it was created and enabled
{% endhint %}