> For the complete documentation index, see [llms.txt](https://docs.monogoto.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.monogoto.io/hub/faq.md).

# FAQ

<details>

<summary>Account</summary>

[How to update your company details?](/hub/faq/how-to-update-your-company-details.md)

</details>

<details>

<summary>Dashboard, Billing and Reports</summary>

[How to change the Monogoto dashboard time period?](/hub/faq/how-to-change-the-monogoto-dashboard-time-period.md)

[How to filter the dashboard for specific Things group?](/hub/faq/how-to-filter-the-dashboard-for-specific-things-group.md)

[How to filter the dashboard for specific identity?](/hub/faq/how-to-filter-the-dashboard-for-specific-identity.md)

[How to filter the dashboard for specific mobile network operator?](/hub/faq/how-to-filter-the-dashboard-for-specific-mobile-network-operator.md)

[How to use the payment report?](/hub/faq/how-to-use-the-payment-report.md)

[How to update your payment method?](/hub/faq/how-to-update-your-payment-method.md)

[How to receive billing updates to your email?](/hub/faq/how-to-receive-billing-updates-to-your-email.md)

</details>

<details>

<summary>Things</summary>

[How to activate a SIM?](/hub/faq/how-to-activate-a-sim.md)

[How to suspend a SIM?](/hub/faq/how-to-suspend-a-sim.md)

[How to view the SIM data usage?](/hub/faq/how-to-view-the-sim-data-usage.md)

[Refresh SIM connection](/hub/faq/refresh-sim-connection.md)

[How to update the Thing (SIM) name?](/hub/faq/how-to-update-the-thing-sim-name.md)

[How to move Things between groups?](/hub/faq/how-to-move-things-between-groups.md)

[How to assign and remove tags?](/hub/faq/how-to-assign-and-remove-tags.md)

[How to identify the SIM form factor?](/hub/faq/how-to-identify-the-sim-form-factor.md)

[How to Set a Data Usage Limit Using Integrations in the Monogoto Hub?](/hub/integrations/how-to-set-a-data-usage-limit-using-integrations-in-the-monogoto-hub.md)

</details>

<details>

<summary>Quality of Service</summary>

[How to run one-time QoS test?](/hub/faq/how-to-run-one-time-qos-test.md)

[How to run 15 min. QoS test?](/hub/faq/how-to-run-15-min.-qos-test.md)

</details>

<details>

<summary>Advanced Networking </summary>

[How to Setup VPN?](/advanced-console/platform/vpn-setup-examples.md)

[VPN Setup with Fortinet](/advanced-console/platform/vpn-setup-examples/vpn-setup-with-fortinet.md)

[VPN Setup with Ubiquiti](/advanced-console/platform/vpn-setup-examples/vpn-setup-with-ubiquiti.md)

[VPN Setup with Azure](/advanced-console/platform/vpn-setup-examples/vpn-setup-with-azure.md)

[VPN Setup with AWS](/advanced-console/platform/vpn-setup-examples/vpn-setup-to-3rd-party-aws-account-1.md)

[How to Configure NAT Port Forwarding?](/advanced-console/platform/how-to-configure-nat-port-forwarding.md)

[How to Configure Static IP Address For a Thing?](/advanced-console/platform/how-to-configure-static-ip-for-a-thing.md)

</details>

<details>

<summary>Security</summary>

</details>

<details>

<summary>Cellular </summary>

[Purge Messages in a Cellular Network](/hub/faq/purge-messages-in-a-cellular-network.md)

</details>

<details>

<summary>Support</summary>

[How to open a support ticket?](/hub/faq/how-to-open-a-support-ticket.md)

[How to receive planned maintenance and incident notifications to your inbox?](/hub/faq/how-to-receive-planned-maintenance-and-incident-notifications-to-your-inbox.md)

</details>