# Invoice download

## How to download an invoice?

1. Access your Monogoto account by logging in to the [Monogoto hub](https://hub.monogoto.io).
2. Click on the "Payment" section from the sidebar.
3. In the Payment table, locate and choose the relevant “Invoice Number”.

<figure><img src="/files/FJrUOti1YDosS2lAaAg4" alt=""><figcaption></figcaption></figure>

4. The invoice will be downloaded in a PDF file format.

<figure><img src="/files/SxQ9CL8q948u5Uv6tjmD" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/zTXmPL94Rb6JuHHQ32bR" alt="" width="563"><figcaption></figcaption></figure>

## How to search an invoice to download base on filters?

1\. Click on the "Payment" section from the sidebar.

2\. Hover your cursor over the Date, Invoice Type, or Status filters.

3\. Click on the desired Date, Invoice Type, or Status from the dropdown menu.

4\. The table will automatically refresh and display data based on the new filter criteria.

5\. Choose the “Invoice Number” you wish to download from the updated Payment table.

<figure><img src="/files/2xwKScIPG8jJ0V4bHRTd" alt=""><figcaption></figcaption></figure>

## Troubleshooting:

If the invoice file is unavailable, it may be due to the link expiring (typically after one month). Upon clicking the "Invoice Number," the Stripe website will open, prompting you to enter your email address to retrieve a new invoice number. If the invoice number remains unavailable, please contact our [finance](mailto:accounting@monogoto.io) or support team for assistance.

<figure><img src="/files/Zo5LYXghqTX5gn8pczmv" alt="" width="375"><figcaption></figcaption></figure>


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