Event Messages
The following guide describes the main Event Messages from the Thing Menu.
Please note that if you need assistance to go to Things Menu, you may check out this guide on how to go to Thing Menu Events section.
Event Messages is the first column of Events logs and probably the most important source of information about the SIM card activity.
Event Messages table
Event Message example | Description |
SAI_REQUEST request for Thing Name=ICCID 8912372646888991 (123456789101112). MSC: 370611111111 | Event showing the initial attempt to use the network. This Event is needed so that area code and lan mobile number can be assigned to the SIM card. If SIM is connected and this Event is seen, then this is a request to check if SIM is still connected to operator |
SAI_REQUEST Successful response for Thing Name=ICCID 8912372646888991 (123456789101112). MSC: 370611111111. | Event showing successful SAI_REQUEST response from the network |
Thing location history for Thing Name: ICCID 8912372646888991 | Event showing SIM card updating device location |
Network Registration request for Thing Name=ICCID 8912372646888991 (123456789101112) VLR=370611111111 | Event showing SIM trying to register to a network |
Network registration of ICCID 8912372646888991 (123456789101112), MNO: Telia | Event showing successful registration to a network |
Failed Network registration of ICCID 8912372646888991 (123456789101112), MSC: 370611111111, VLR: 370611111111. Roaming Partner not found | Event showing that SIM card is trying and failing to connect to not supported network Please recheck if you have any other supported networks in this country |
Failed Network registration of ICCID 8912372646888991 (123456789101112), MNO: Telia. Group restricts roaming | Event showing that SIM card is trying and failing to connect to network that is blocked in Thing Group Roaming Restrictions To get SIM card connected to network, please remove the restriction in Thing Group Roaming Settings |
Failed Network registration of ICCID 8912372646888991 (123456789101112), MNO: Telia. Identity restricts roaming | Event showing that SIM card is trying and failing to connect to network that is blocked in Identity Roaming Restrictions To get SIM card connected to network, please remove the restriction in Identity Roaming Settings |
Failed Network registration of ICCID 8912372646888991 (123456789101112), MNO: Telia. Thing restricts roaming | Event showing that SIM card is trying and failing to connect to network that is blocked in Thing Menu Roaming Restrictions. To get SIM card connected to network, please remove the restriction in Thing Menu Roaming Settings |
Failed Network registration of Demo SIM (123456789101112), MSC: 370611111111, VLR: 370611111111. Thing State RETIRED, subscriber state INACTIVE | Event showing that SIM card that is set to state RETIRED is trying to connect to a network. Please contact support to resolve this issue. |
Failed Network registration of ICCID 8912372646888991 (123456789101112), MSC: 370611111111, VLR: 370611111111. Thing State ACTIVE, subscriber state INACTIVE | Event showing that SIM card that has Identity disabled is trying to connect to a network. To get the SIM card connected to the network, please enable the SIM card identity in Identity Inventory |
HSS ULR for Thing name = "ICCID 8912372646888991", MME = "lt-tll1-mme-1.epc.mnc003.mcc246.3gppnetwork.org" | Event showing SIM card sending update location request information to the network, in order to use 4G data usage |
SUCCESS HSS ULA for Thing name = "ICCID 8912372646888991" IMSI "123456789101112". MNO "Telia" | Event showing SIM card receiving update location answer from the network, allowing the 4G data usage |
ERROR HSS ULA for Thing name = "ICCID 8912372646888991" - Roaming Partner is not used by identity 123456789101112 for Roaming partner "Bite Lithuania" | Event showing that SIM card is trying to use not supported 4G network |
Get GPRS registration request for ICCID 8912372646888991 (123456789101112) AddressSignal=370611111111 SgsnAddress=222.222.22.222 | Event showing SIM card sending a request to the network, in order to use 2G/3G data |
Failure in GPRS registration request for ICCID 8912372646888991. Validation failed for the received sgsnAddress due to group roaming restrictions "222.222.22.222" and addressSignal "370611111111". MNO is blocked for roaming by the Things Group Blocked Roaming Restriction | Event showing that SIM card was trying to connect to network that is blocked in Thing Group Roaming Restrictions. To get SIM card connected to network, please remove the restriction in Thing Group Roaming Settings |
Successful GPRS registration for Name=ICCID 8912372646888991 | Event showing SIM card receiving response from the network, allowing the use of 2G/3G data |
authenticate_pdp_context v1 for Thing=ICCID 8912372646888991 from SGSN 11.11.1.11 RAI={"lac":65534,"mcc":246,"mnc":3,"rac":255} . Allowed Bytes = 20971520 | Event showing that SIM card is trying to open 2G/3G data session |
authenticate_pdp_context v2 for Thing=ICCID 8912372646888991 from SGSN 11.11.1.11 RAI=null . Allowed Bytes = 20971520 | Event showing that SIM card is trying to open 4G data session |
Failed authenticate_pdp_context of ICCID 8912372646888991. apn "data.mono" mismatches the customer "Tutorial Customer" APNs | Event showing that your device is trying to open data session with APN data.mono and APN data.mono is missing inside your used Thing Group. Please add this APN to your Thing Group settings, in order to resolve this issue. |
Failed authenticate_pdp_context of ICCID 8912372646888991, MNO: Bite Lithuania for session ID: 3824117. The Customer "Tutorial customer" Roaming Policy blocks Data | Event showing that SIM card is trying to open data session using network that has set restriction to block data |
Failed authenticate_pdp_context of ICCID 8912372646888991, MNO: Bite Lithuania for session ID: 714511. Data is blocked by thing Roaming Restriction | Event showing that SIM card is trying to open data session using network that has set restriction to block data in Thing Menu Roaming Settings |
Failed authenticate_pdp_context of ICCID 8912372646888991, MNO: Bite Lithuania for session ID: 6123443. Data is blocked by things group Roaming Restriction | Event showing that SIM card is trying to open data session using a network that has set restriction to block data in Thing Group Roaming Settings. To solve this, please unblock data in Thing Group Roaming Restrictions |
Failed authenticate_pdp_context of ICCID 8912372646888991, MNO: Telia for session ID: 7112345. Data is blocked by the identity Roaming Restriction | Event showing that SIM card is trying to open data session using network that has set restriction in Identity Roaming Settings |
Failed authenticate_pdp_context of ICCID 8912372646888991. Data is blocked by the Thing setting, for IMSI : 123456789101112 | Event showing that SIM card is blocked from opening data sessions in Thing Menu. It can be due to 2G/3G/4G block or SIM in state SUSPENDED |
Failed authenticate_pdp_context of ICCID 8912372646888991 NetworkId=undefined. MNO: Telia. Failed to allocate IP. Error:Error: No IPv4 Pool found for NetworkId:NetworkId_730123bd-96c9-4cb5-9d84-c7eff5081689. | Event showing that SIM card does not have available free IP pool in order to be assigned a Private IP address. |
Failed authenticate_pdp_context of ICCID 8912372646888991. Data bundle quota has exceeded. | Event showing that SIM card currently bundle quota limit has been reached. To get the SIM card to use the data, please add a new data bundle to Thing or disable Limited By Bundle option |
Failed authenticate_pdp_context of ICCID 8912372646888991. Missing data bundle. | Event showing that SIM card currently does not have an active data bundle. To get the SIM card to use the data, please add a new data bundle to Thing or disable Limited By Bundle option |
Success authenticate_pdp_context for Thing ICCID 8912372646888991 MNO= Telia. Session ID =8275846, Allowed Bytes= 20971520 | Event showing successfully open data session |
delete_pdp_context for Thing=ICCID 8912372646888991, Session ID=8275846, Used bytes=1270086 | Event showing that the data session was closed and mentioning used data amount |
ICCID 8912372646888991 used 1270086 bytes | Event showing how much data SIM card has used |
GGSN_USER_DELETE_PDP_CONTENT request for Thing name=ICCID 8912372646888991 IMSI=123456789101112 sessionId=3980876 | Event showing that SIM card received request to close the currently open data session |
ReceiveSmsFromNetwork request txId=9015557583701294 for SMS sent from Thing name=ICCID 8912372646888991 IMSI=123456789101112 | Event showing request to receive an inbound SMS message from a network |
ReceiveSmsFromNetwork result txId=9015557583701294 for SMS sent from Thing name=ICCID 8912372646888991 IMSI 123456789101112 allowed=true | Event showing result confirming that SIM card is allowed to receive inbound SMS from the network |
ReceiveSmsFromNetwork result txId=9015558480493149 for SMS sent from Thing name=ICCID 8912372646888991 IMSI 123456789101112 allowed=false | Event showing result confirming that SIM card is not allowed to receive inbound SMS from the network |
Success. txId=9015557583701294 SMS txId=9015557583701294 from 123456789101112 to ICCID 8912372646888991 | Event showing successfully received inbound SMS message |
Success. txId=9015557583701294 SMS txId=9015557583701294 from ICCID 8912372646888991 to 467191209901555 | Event showing successfully sent outbound SMS message |
Success. txId=ThingId_ICCID_8912372646888991_ 1611847702119_0.2702220771579933 SMS txId= ThingId_ICCID_8912372646888991_1611847702119 0.2702220771579933 from console to ICCID 8912372646888991 | Event showing successfully received SMS from the Monogoto portal to the SIM card |
Send SMS txId=9015558480493149 from ICCID 8912372646888991 with IMSI 123456789101112 is blocked by a Thing setting | Event showing that outbound SMS sending is blocked in Thing Menu settings |
SMS from ICCID 8912372646888991 with IMSI 123456789101112 is blocked by a Security Rule | Event showing that outbound SMS sending is blocked in Security profile - Telephony |
Sms MT is blocked for Thing : ICCID 8912372646888991 ThingId : ThingId_ICCID_8912372646888991 | Event showing that some setting is restricting SMS or SIM is not currently connected to the network |
Failure status txId=ThingId_ICCID_89123726468889919_188472282_0.8619173138419 ABSENT_SUBSCRIBER_FOR_SM. | Event showing that SIM is not connected properly to the network, is in sleep mode or device with this SIM is disabled. Please try to restart the device and make sure that it is enabled |
SCP_TERMINATION_REQUEST for Thing name=ICCID 8912372646888991, IMSI=123456789101112 | Event showing a request for SIM card to use inbound voice call |
Success SCP_TERMINATION_RESULT of Thing Name=ICCID 8912372646888991 IMSI=123456789101112. MNO=OMNITEL. Reported usage: 0 seconds. | Event showing approved request to use inbound voice call and duration of the inbound call |
SCP_INITIAL_REQUEST for Thing name=ICCID 8912372646888991, IMSI=123456789101112 | Event showing a request for SIM card to use outbound voice call or data using "uinternet" APN |
Success SCP_INITIAL_RESULT of Thing Name=ICCID 8912372646888991 IMSI=123456789101112. MNO=OMNITEL. Allowed quota =60 seconds. | Event showing approved request to use outbound voice call |
Failure in SCP_INITIAL_RESULT. Thing ThingId_ICCID_8912372646888991 IMSI 123456789101112 is blocked by security rules. | Event showing that voice calls are blocked in Security profile -Telephony |
Success SCP_TERMINATION_RESULT of Thing Name=ICCID 8912372646888991 IMSI=123456789101112. MNO=OMNITEL. Reported usage: 25 seconds. | Event showing successful outbound voice call and duration of the voice call |
ICCID 8912372646888991 consumed 25 seconds | CDR Event showing how much of inbound or outbound voice was used during a voice call |
Success SCP_INITIAL_RESULT of Thing Name=ICCID 8912372646888991 IMSI=123456789101112. MNO=OMNITEL. Allowed quota=20971520 bytes. | Event showing that SIM card has opened a new data session using APIN "uinternet" |
Success SCP_UPDATE_RESULT of Thing Name=ICCID 8912372646888991 IMSI=123456789101112. MNO=OMNITEL. Allowed quota=20971520 bytes. | Event showing that SIM card data session using APN "uinternet" got updated to allow more data to be used |
Data is blocked for thing id ThingId_ICCID_8912372646888991 imsi = 123456789101112 | Event showing that SIM card using APN "uinternet" data is blocked in Thing Menu |
Webhook retry times (3) has been exceeded, URL = https://webhook.site/917a89e1-4451-4bb9-87f6-663f310d20c | Event showing failed Webhook |
Alarm "Last Usage" created for ICCID 8912372646888991 Applied Alarm Actions: ["Send Webhook to https://webhook.site/917a89e1-4451-4bb9-87f6-663f310d20c"] | Event showing triggered Alert and actions that were applied when the Alert was triggered |
New DATA bundle created for thing ICCID 8912372646888991 | Event showing that a new data bundle was added to the SIM card |
HLR PROVIDE_SUBSCRIBER_INFO request for Name=ICCID 8912372646888991 and ReqID=696d4266-8722-41f3-acbc-4aa9de466c70 | Event showing that Get Location functionality in the portal was used |
Invoke HSS MODIFY_MS request | Event showing request to make changes in the portal that affect SIM card data/network |
HSS successfully modified Subscriber ICCID 8912372646888991 | Event showing response confirming successfully made changes in the portal that affect SIM card data/network |
Request for MODIFY_SUBSCRIBER in HLR_MODIFY_SUBSCRIBER | Event showing request to make changes in the portal that affect SIM card data/network |
HLR successfully modified Subscriber 123456789101112 | Event showing response confirming successfully made changes in the portal that affect SIM card data/network |
HLR Refresh connection to SGSN | Event showing that a Refresh Connection command was sent to the used network |
Invoke HSS REFRESH_MS request | Event showing that a Refresh Connection command was requested |
VLR PURGE_MS request from 370611111111 | Event showing that SIM card was purged (removed) from the network. To get the SIM card reconnected to the network, please restart the device or remove/reinsert the Monogoto SIM card |
SGSN PURGE_MS request from 370611111111 | Event showing that SIM card was purged (removed) from the used 2G/3G network. To get the SIM card reconnected to the network, please restart the device or remove/reinsert the Monogoto SIM card |
MME PURGE_MS request from lt-sto1-mme-1.epc.mnc003.mcc246.3gppnetwork.org | Event showing that SIM card was purged (removed) from the used 4G network. To get the SIM card reconnected to the network, please restart the device or remove/reinsert the Monogoto SIM card |
HLR successfully provisioned subscriber 123456789101112 | Event showing that SIM card was provisioned (assigned) to your Monogoto account |
HSS successfully provisioned subscriber 123456789101112 | Event showing that SIM card was provisioned (assigned) to your Monogoto account |
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