Congratulations! 😀 you have received your first monogoto SIM card. The following getting started guide will assist you to connect it to the network.
Please follow these steps in order to make sure that the SIM card will work properly:
If the device is a mobile phone - make sure that roaming in enabled.
Set the APN to: data.mono
The device data connection should be active now.
In order to see the supported countries and networks in the monogoto portal, follow the below steps:
Click Things Groups from the sidebar menu.
Select a Things Group and click the Edit icon to display the Things Group settings.
Click the Roaming button
Check the Override option to display the Roaming Policy settings.
Enable or disable these options for each of the Roaming Partners in the list.
Block byte-rate Limit
Click Save and Back to update the override settings in the system database.
monogoto's support team is available for every technical question or issue that you may have. You can contact support via:
Email to [email protected]
WhatsApp to the following number +972559664555.
Looking forward to hearing about your experience with our products!