# Integrations

In the "Integrations" section, you can configure specific insight events that you wish to forward to a 3rd party services. More about the insight events themselves can be found in [**General Integration Options**](#general-integration-options)**.**

## Integrations menus

1. **Available integrations** - all the available integrations, you can configure.
2. **Installed integrations** - all of your currently configured integrations, with the option to update them.
3. **Monogoto Jedi tricks** - the Monogoto value-added-services, for example, [Packet Capture](https://docs.monogoto.io/hub/captures).
4. **Apps and services to set up** - all the available 3rd party apps.

<figure><img src="https://3922449203-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M0mPxGpottOEfcucXOR%2Fuploads%2FMAijgJOLbIyFBDgzLLKq%2Fimage.png?alt=media&#x26;token=128023fb-0520-4c92-be39-fafddea4c3b6" alt=""><figcaption></figcaption></figure>

## Managing configured integrations:

Under the **Installed integrations** menu, you can manage (edit/delete) your configured integrations.&#x20;

1. **Edit** - by pressing this button, you can edit your selected integration.
2. **Delete** - by pressing this button, you can delete your selected integration.

<figure><img src="https://3922449203-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M0mPxGpottOEfcucXOR%2Fuploads%2F2cJAZwKhk9bw1Cw9KZaK%2Fimage.png?alt=media&#x26;token=afac8a8f-1cc6-4a2a-8cfc-6435ca6b24d5" alt=""><figcaption></figcaption></figure>

## General Integration Options

Once you press the button to create or edit an integration, you will find a small guide on how to complete your selected integration.

Integration configuration steps include a step that requires to select what insight events you would like to receive via the integration.

### **Integration Events explained:**

* **1st registration** - this insight event will be triggered when a SIM card makes a network registration for the first time of its lifecycle.
* **SIM exceeded 50 SMS** - this insight event will be triggered when a SIM card reaches 50 outbound SMS in a month.
* **SIM exceeded 100MB** - this insight event will be triggered when a SIM exceeds 100 MB of data usage in a month.
* **SIM data limit** - this insight event will be triggered once SIM hits set data usage limitation. Currently, this option is in beta testing, thus it is not accessible to all customers.
* **SIM inactivity** - this insight event will be triggered once the SIM card was purged out by the mobile network operator for more than 1–2 days.
* **Billing updates** - this insight event will be triggered when there are billing updates, the most common one is new invoices.
* **Production updates** - this insight event will be triggered to display service maintenances and interruptions.
* **Daily report** - this insight event will be triggered on any noticed abnormality on account level for active SIMs and data usage.
* **Data CDRs** - this insight event will be triggered to display CDRs for data and SMS.
* **Self-service** - This insight event is triggered when a self-service order is placed.
* **QoS** - This insight event is triggered when a quality of service (QoS) test is conducted.
* **Incoming & Outgoing SMS** - This insight event is triggered when SMS is sent by or receive to the SIM.
* **Thing state** - This insight event is triggered when a SIM's status changes between active and suspend.
* **Private Network backhaul** - This insight event is triggered when the backhaul connectivity status was changed.
* **Private Network edge trunk** - This event is triggered when the edge transitions between up/down states.&#x20;
* **Private Network radio trunk** - This event is triggered when the radio transitions between up/down states.&#x20;
* **Private Network UE inactivity** - This event is triggered when the user equipment connectivity is disconnected.

{% hint style="warning" %}
A few important notes:

**Data CDRs** and **SMS CDRs** currently can only be received by **Webhook**

Please note that by default, when creating a new integration the insight events for **Billing updates**, **Production updates** and **Daily reports** are pre selected.
{% endhint %}

<figure><img src="https://3922449203-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M0mPxGpottOEfcucXOR%2Fuploads%2FrU74CT8XCaTrWfEJ3gk0%2Fimage.png?alt=media&#x26;token=fefbaeb9-f34d-46cb-ac70-982acfd65fd8" alt=""><figcaption></figcaption></figure>

## Integration Configuration Examples

Here are examples for different integration types with Monogoto hub.

{% content-ref url="integrations/slack" %}
[slack](https://docs.monogoto.io/hub/integrations/slack)
{% endcontent-ref %}

{% content-ref url="integrations/zapier" %}
[zapier](https://docs.monogoto.io/hub/integrations/zapier)
{% endcontent-ref %}

{% content-ref url="integrations/webhook" %}
[webhook](https://docs.monogoto.io/hub/integrations/webhook)
{% endcontent-ref %}

{% content-ref url="integrations/email" %}
[email](https://docs.monogoto.io/hub/integrations/email)
{% endcontent-ref %}