Integrations

The following chapter explains about the available Monogoto Integrations in the Monogoto hub.

In the "Integrations" section, you can configure specific insight events that you wish to forward to a 3rd party services. More about the insight events themselves can be found in General Integration Options.

Integrations menus

1. Available integrations - all the available integrations, you can configure.

2. Installed integrations - all of your currently configured integrations, with the option to update them.

3. Monogoto Jedi tricks - the Monogoto value-added-services, for example, Packet Capture.

4. Apps and services to set up - all the available 3rd party apps.

Managing configured integrations:

Under the Installed integrations menu, you can manage (edit/delete) your configured integrations.

1. Edit - by pressing this button, you can edit your selected integration.

2. Delete - by pressing this button, you can delete your selected integration.

General Integration Options

Once you press the button to create or edit an integration, you will find a small guide on how to complete your selected integration.

Integration configuration steps include a step that requires to select what insight events you would like to receive via the integration.

Integration Events explained:

• 1st registration - this insight event will be triggered when a SIM card makes a network registration for the first time of its lifecycle.

• SIM exceeded 50 SMS - this insight event will be triggered when a SIM card reaches 50 outbound SMS in a month.

• SIM exceeded 100MB - this insight event will be triggered when a SIM exceeds 100 MB of data usage in a month.

• SIM data limit - this insight event will be triggered once SIM hits set data usage limitation. Currently, this option is in beta testing, thus it is not accessible to all customers.

• SIM inactivity - this insight event will be triggered once the SIM card was purged out by the mobile network operator for more than 1–2 days.

• Billing updates - this insight event will be triggered when there are billing updates, the most common one is new invoices.

• Production updates - this insight event will be triggered to display service maintenances and interruptions.

• Daily report - this insight event will be triggered on any noticed abnormality on account level for active SIMs and data usage.

• Data CDRs - this insight event will be triggered to display CDRs for data and SMS.

• Self-service - This insight event is triggered when a self-service order is placed.

• QoS - This insight event is triggered when a quality of service (QoS) test is conducted.

• Incoming & Outgoing SMS - This insight event is triggered when SMS is sent by or receive to the SIM.

• Thing state - This insight event is triggered when a SIM's status changes between active and suspend.

• Private Network backhaul - This insight event is triggered when the backhaul connectivity status was changed.

• Private Network edge trunk - This event is triggered when the edge transitions between up/down states.

• Private Network radio trunk - This event is triggered when the radio transitions between up/down states.

• Private Network UE inactivity - This event is triggered when the user equipment connectivity is disconnected.

A few important notes:

Data CDRs and SMS CDRs currently can only be received by Webhook

Please note that by default, when creating a new integration the insight events for Billing updates, Production updates and Daily reports are pre selected.

Integration Configuration Examples

Here are examples for different integration types with Monogoto hub.

SlackZapierWebhookEmail