> For the complete documentation index, see [llms.txt](https://docs.monogoto.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.monogoto.io/hub/faq/how-to-open-a-support-ticket.md).

# How to open a support ticket?

1. Access your Monogoto account by logging in to the [Monogoto hub](https://hub.monogoto.io).
2. Click on the "Resources" button at the right topbar.
3. Select to “Open Support Ticket”.

<figure><img src="https://3922449203-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M0mPxGpottOEfcucXOR%2Fuploads%2FSWqgxslHUTLKC5bmAOwa%2Fimage.png?alt=media&amp;token=4ad3c6a0-cc01-4e8e-9c43-8fa34873c8c2" alt=""><figcaption></figcaption></figure>

4. A pop-up window will appear. Fill in the form and click on the “Send” button.

<figure><img src="https://3922449203-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M0mPxGpottOEfcucXOR%2Fuploads%2FLoetIU3qg2pfvjMRyQO3%2Fimage.png?alt=media&amp;token=1e5cd2fc-5822-4353-bebc-34a83bd74334" alt="" width="349"><figcaption></figcaption></figure>

{% hint style="info" %}
Additional ways to open a support ticket are:

* Sending email to <support@monogoto.io> mailbox.
* Filling up the support ticket form on Monogoto website ([monogoto.io/support](http://monogoto.io/support)).
  {% endhint %}